IADD STAFF PROFILES

Cindy Crouse, CAE CEO

Cindy provides executive management, substantive guidance, support, and direction to the IADD leadership. She has overall responsibility for all aspects of the Association and assists in identifying substantive issues and stimulating and encouraging projects and activities that benefit its members and the industry.

Since 1982, Cindy has been an association manager in both trade and professional associations. Formerly Director of the 67,000 member Litigation Section of the American Bar Association, she has hands-on experience in meeting planning, committee management, publications, membership activities, marketing, media relations/PR, legislative, volunteer relations, and personnel management.

In 1993, Cindy was one of 50 association executives nationwide chosen as an American Society of Association Executives Future Leader. She has served as a speaker and trainer at Association Forum and other association programs.

Cindy has a B.S. in Business Administration (with concentrations in management and marketing) from Columbia College. In 1999 she earned her CAE (Certified Association Executive designation). When Cindy joined the IADD in October 1995, she returned to her diemaking roots (her father was in the industry for 50 years and was a member of the IADD for 26 years since its inception).

In her spare time, Cindy is a competitive figure skater who has claimed several national amateur titles.

Nikki Faul Chapter & Meeting Assistant

Nikki Faul (Chapter & Meeting Assistant) Nikki provides support to the Chapters in planning their meetings and activities to ensure that the IADD is accessible to everyone within the industry in a cost-efficient and effective manner that provides maximum value. She also assists in planning the Annual and Midyear meetings; serves as registrar for all meetings and Odyssey; staffs the Safety Committee; oversees the Online Store and order fulfillment; and manages the Used Equipment Marketplace.

Nikki brings a variety of experience and skills to this position. Her background includes meeting and event planning, advertising and promotions, project management, customer relations, and administration. She has served as a freelance event coordinator, advertising production coordinator, meeting planning assistant, and promotion director. Most recently she was the owner/operator of three Jazzercise fitness franchises, where she had to juggle multiple priorities and utilize all of these skills.

Nikki has a B.A. in Communications from Loyola University in Chicago. She graduated with a major in Communications and a minor in English.

In her spare time, Nikki enjoys exercising, volunteering, and lake walks.

Jenny Holliday Membership & Desktop Publishing Assistant

Jenny is the welcoming voice of the IADD, reinforcing the IADD's commitment to its members, prospective members and the industry by maximizing the value of IADD membership. She assists in implementing membership campaigns and international initiatives; monitors and tracks TechTeam inquiries; formats The Cutting Edge magazine and e-newsletters, email blasts and brochures; and handles general administration and office needs.

Jenny brings a variety of experience and skills, including project management, desktop publishing, database management, research, website maintenance, conference planning, relationship management, and administrative. She has served as an information specialist, senior executive assistant, event coordinator, and database consultant. Most recently she assisted the Attorney General of a sovereign nation with everything from complex projects to daily workflow.

Jenny has a B.A. in Painting (with courses in Graphic Design and Computer Graphics) from Bowling Green State University.

Over the past several years she's completed over 5,000 miles on long distance hiking trails, including the Appalachian Trail and Pacific Crest Trail.